DaBell & Paventy Orthodontics - East Spokane Valley

Caitlyn Eggleston 2 months ago

Does amazing work and very hands on educational wise for the children, They have amazing surprises for the kids and fresh baked cookies in the mornings yummy, everyone is super friendly and nice great place to take ur kids for any ortho work

Miriah Calligan 2 months ago

I can’t say enough good things about DaBell & Paventy! My daughter has had braces for almost three years, and she gets them off this week. My son also just got his braces out on today by Connor. All of the staff is incredibly kind and knowledgeable, but Connor did such an incredible job explaining every step of the process and putting my son’s mind at ease. He was very thorough, informative, and compassionate. We’ve never had anything but a great experience here!

Linda Ladendorf 2 months ago

We were in town from NC when a band broke off the brace and the wire got loose. I sent a message from their website that night and has a response that next morning when the office opened. They were able to assist us with securing the wire back onto the brace with bands. Very comfortable office and everyone was polite ! Thank you for the save !!

Hoss Evey 8 months ago

Prioritized elective billing over their own suggested advice AND my children’s urgent medical needs. (Their words) I am writing this to warn other parents about the priorities at this practice. I have three children who are patients here. The office sent me a treatment plan in writing that explicitly stated one child had an urgent medical need, while my other two children had non urgent needs that the dentist estimated could wait another 1 to 3 years. Based on their own medical advice, I contacted the office and requested that we delay the non urgent work to prioritize the child who needed immediate help. The office ignored this request. Instead, they proceeded to perform the expensive elective work on the two children who could have waited, while leaving the child with the much more urgent medical condition at the back of the line and untreated. It is alarming that a healthcare provider would ignore a reasonable, documented request from a proactive father. When I explicitly asked to pause the non-urgent work to compare quotes, they effectively cut me out of the communication loop. Instead of respecting my request to wait, they bypassed my objection and worked exclusively with th

Matty Woodgeard 10 months ago

Customer service was great. Went in having confidence that the insurance would approval braces for my son. After leaving I was excited to get to bring my son back. Few weeks later my insurance denied the braces. I called the insurance and found that the paperwork wasn't filled out correctly. I call Dabell & Paventy asking them to fill out the missed section. After speaking with the lady, whom said it wouldn't be approved even if they filled it out, she said she was going to get it filled and resubmitted for us. After 2ish weeks Dabell & Paventy called me saying it was denied a second time. I called the insurance to be informed they resubmitted the same paperwork. Took my son for a second opinion at ismile downtown for them to not only produce the same quality customer service for them to do the correct steps to get our insurance approved. Won't recommend Dabell & Paventy, as least on evergreen going forward.